Returns & Exchanges
We want you to love your stwomens.com purchase. If for any reason you’re not completely satisfied, we’re happy to offer returns or exchanges within 30 days of delivery.
Eligibility
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Proof of purchase is required.
- Final sale items (e.g., clearance) cannot be returned or exchanged.
How to Initiate a Return
- Visit stwomens.com and log into your account.
- Navigate to your order history and select the item(s) you wish to return.
- Follow the prompts to generate a return label.
Shipping
- Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
- We recommend using a tracked shipping method, as we cannot be held responsible for lost returns.
Refunds
- Once your return is received and inspected, we’ll process your refund within 5–7 business days.
- Refunds will be issued to the original payment method.
Exchanges
- Exchanges are subject to availability. If your desired size/color is out of stock, we’ll issue a refund instead.
Damaged or Incorrect Items
If you receive a defective or wrong item, please contact us within 7 days, and we’ll arrange a replacement or refund at no extra cost.
For further assistance, please refer to our FAQs or reach out via our online contact form.